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Welcome to Astrum Help Center!

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Download the product data sheets, manuals, drivers and applications.

Coming Soon

Explore a wide range of products coming in the Astrum portfolio.


Get answers to the most frequently asked questions and know more about products.

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Send us your query and our support team will help you as soon as possible.

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Product Registration

Thank you for purchasing astrum product. Please take few moments to register it online which will help you claim warranty beginning from the date of purchase.

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Warranty Check

To receive a list of the products you’ve registered on Astrum, please enter your email address below. For privacy and confidentiality, we only send this list by email.

  • Do you ship overseas?

    Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

  • How long will it take to get my order?

    It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

  • What shipping carriers do you use?

    We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

  • Can I return my product?

    We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

  • Can I get my product personalized?

    It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Contact Support

From products to Service to warranty or drivers, we are here to help all the way. Send all your queries today!

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